Our Process

RTI Data Transmission Process

  1. 1.

    Client dictates voice files into any computer-compatible hand-held recorder

  2. 2.

    Client uploads voice files into the Internet via secure FTP (File Transfer Protocol) and Web Application Server

  3. 3.

    Client informs RTI regarding the uploaded file through email

  4. 4.

    RTI receives and stores voice files in a secure data storage system and acknowledges receipt via email

  5. 5.

    RTI transcribes voice files into HIPAA-compliant documents based on preferred formats of the client

  6. 6.

    RTI transmits back to the client the transcribed electronic files within the agreed turnaround time. For stat or emergency files, we guarantee turnaround time of two hours, and for non-stat files, eight hours.